{"id":11106,"date":"2025-09-29T16:58:53","date_gmt":"2025-09-29T23:58:53","guid":{"rendered":"https:\/\/inskill.ai\/?post_type=case-study&#038;p=11106"},"modified":"2025-11-24T15:06:13","modified_gmt":"2025-11-24T22:06:13","slug":"xylem","status":"publish","type":"case-study","link":"https:\/\/inskill.ai\/de\/case-study\/xylem\/","title":{"rendered":"Xylem"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"11106\" class=\"elementor elementor-11106\" data-elementor-post-type=\"case-study\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f09b15f e-flex e-con-boxed e-con e-parent\" data-id=\"f09b15f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-90d4204 e-con-full e-flex e-con e-child\" data-id=\"90d4204\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6d7874 elementor-widget elementor-widget-heading\" data-id=\"c6d7874\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die Herausforderung<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b34e89 elementor-widget elementor-widget-text-editor\" data-id=\"1b34e89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Xylem, ein weltweit f\u00fchrender Anbieter von Wassertechnologie, verwaltet <span class=\"s1\"><b>Millionen von Verm\u00f6genswerten<\/b><\/span> in \u00fcber 150 L\u00e4ndern. Mit:<\/p><ul><li><p class=\"p1\">Tausende von neuen und aktualisierten Handb\u00fcchern pro Jahr<\/p><\/li><li><p class=\"p1\">Eine alternde Belegschaft und in den Ruhestand gehende Experten<\/p><\/li><li><p class=\"p1\">Wachsendes Vertrauen in die mobile Selbstbedienung<\/p><\/li><\/ul><p class=\"p1\">Techniker und Kunden hatten Schwierigkeiten, wichtige, anlagenspezifische Informationen schnell zu finden. Herk\u00f6mmliche Supportkan\u00e4le waren \u00fcberlastet, und Ausfallzeiten waren kostspielig.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b94b5af e-con-full e-flex e-con e-child\" data-id=\"b94b5af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c764c5 elementor-widget elementor-widget-heading\" data-id=\"7c764c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Die L\u00f6sung: InSkill AI Copiloten<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9acccd elementor-widget elementor-widget-text-editor\" data-id=\"a9acccd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Xylem ist eine Partnerschaft eingegangen mit <span class=\"s1\"><b>InSkill<\/b><\/span>\u00a0um ein intuitives Kopilotenerlebnis zu schaffen, das jedem Ingenieur sofort das richtige Wissen an die Hand gibt.<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Eine einzige Quelle der Wahrheit<\/b><\/span> f\u00fcr Produkthandb\u00fccher, Servicevideos, CAD-Zeichnungen und Anleitungen zur Fehlersuche<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Zugang in nat\u00fcrlicher Sprache<\/b><\/span> zu anlagenspezifischen Anweisungen (z. B. \u201cWie lautet die Teilenummer f\u00fcr das Pumpenlaufrad?\u201d)<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Einfaches Onboarding<\/b> f\u00fcr <\/span>2.000 Ingenieure mit wenigen Klicks durch QR-Code-Zugang aktiviert<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Nahtlose Integration<\/b><\/span> in bestehende Au\u00dfendienstprozesse<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6a1de elementor-widget elementor-widget-video\" data-id=\"3a6a1de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/FnPWyMG2u8g&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1a12f7 e-con-full e-flex e-con e-child\" data-id=\"e1a12f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78a6ecd elementor-widget elementor-widget-heading\" data-id=\"78a6ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Messbare Ergebnisse<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3795995 elementor-widget elementor-widget-text-editor\" data-id=\"3795995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p class=\"p1\"><b>50% Erm\u00e4\u00dfigung<\/b> bei Anrufen beim technischen Support<\/p><\/li><li><p class=\"p1\">Schnellere Fehlersuche &amp; <strong>k\u00fcrzere Fixzeiten<\/strong><\/p><\/li><li><p class=\"p1\">H\u00f6here Kundenzufriedenheit und Betriebszeit der Ger\u00e4te<\/p><\/li><li><p class=\"p1\"><b>Umfangreiche Analysen f\u00fcr Schulungen, F&amp;E und Produktverbesserungen<\/b><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-647d4eb e-con-full e-flex e-con e-child\" data-id=\"647d4eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2053f3 elementor-widget elementor-widget-heading\" data-id=\"f2053f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Expertenvermerk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-388bd0c e-con-full e-flex e-con e-child\" data-id=\"388bd0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5593d32 e-con-full e-flex e-con e-child\" data-id=\"5593d32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5d7a6d elementor-widget elementor-widget-text-editor\" data-id=\"e5d7a6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>\u201cWir haben 2.000 Benutzer bei InSkill. Wir evaluieren zwar immer noch andere L\u00f6sungen, aber ich kenne kein Unternehmen, das ein so breites Portfolio mit benutzerfreundlichen Funktionen bietet.\u201d<\/em><\/p><p><strong>Mike W. Otten<\/strong><\/p><p>Leiterin der Abteilung f\u00fcr digitale Wachstumsstrategien, Xylem<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"featured_media":11107,"template":"elementor_theme","meta":{"_acf_changed":false,"content-type":""},"class_list":["post-11106","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Xylem - InSkill<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inskill.ai\/de\/case-study\/xylem\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Xylem - InSkill\" \/>\n<meta property=\"og:description\" content=\"The Challenge Xylem, a global leader in water technology, manages millions of assets across 150+ countries. 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