{"id":11106,"date":"2025-09-29T16:58:53","date_gmt":"2025-09-29T23:58:53","guid":{"rendered":"https:\/\/inskill.ai\/?post_type=case-study&#038;p=11106"},"modified":"2025-11-24T15:06:13","modified_gmt":"2025-11-24T22:06:13","slug":"xylem","status":"publish","type":"case-study","link":"https:\/\/inskill.ai\/es\/case-study\/xylem\/","title":{"rendered":"Xilema"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"11106\" class=\"elementor elementor-11106\" data-elementor-post-type=\"case-study\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f09b15f e-flex e-con-boxed e-con e-parent\" data-id=\"f09b15f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-90d4204 e-con-full e-flex e-con e-child\" data-id=\"90d4204\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6d7874 elementor-widget elementor-widget-heading\" data-id=\"c6d7874\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">El desaf\u00edo<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b34e89 elementor-widget elementor-widget-text-editor\" data-id=\"1b34e89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Xylem, l\u00edder mundial en tecnolog\u00eda del agua, gestiona <span class=\"s1\"><b>millones de activos<\/b><\/span> en m\u00e1s de 150 pa\u00edses. Con:<\/p><ul><li><p class=\"p1\">Miles de manuales nuevos y actualizados cada a\u00f1o<\/p><\/li><li><p class=\"p1\">Una mano de obra que envejece y expertos que se jubilan<\/p><\/li><li><p class=\"p1\">Creciente dependencia del autoservicio m\u00f3vil<\/p><\/li><\/ul><p class=\"p1\">Los ingenieros y los clientes ten\u00edan dificultades para encontrar r\u00e1pidamente informaci\u00f3n cr\u00edtica y espec\u00edfica sobre los activos. Los canales de asistencia tradicionales estaban saturados y los tiempos de inactividad eran costosos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b94b5af e-con-full e-flex e-con e-child\" data-id=\"b94b5af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c764c5 elementor-widget elementor-widget-heading\" data-id=\"7c764c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La soluci\u00f3n: Copilotos InSkill AI<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a9acccd elementor-widget elementor-widget-text-editor\" data-id=\"a9acccd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\">Xylem se asoci\u00f3 con <span class=\"s1\"><b>InSkill<\/b><\/span>\u00a0para crear una experiencia de copiloto intuitiva que ponga los conocimientos adecuados en manos de cada ingeniero, al instante.<\/p><ul><li><p class=\"p1\"><span class=\"s1\"><b>Fuente \u00fanica de la verdad<\/b><\/span> para manuales de productos, v\u00eddeos de servicio, dibujos CAD y gu\u00edas de resoluci\u00f3n de problemas<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Acceso en lenguaje natural<\/b><\/span> a instrucciones espec\u00edficas para cada activo (por ejemplo, \u201c\u00bfCu\u00e1l es la referencia del impulsor de la bomba?\u201d)<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Incorporaci\u00f3n sencilla<\/b> para <\/span>2.000 ingenieros activados en unos pocos clics con acceso mediante c\u00f3digo QR<\/p><\/li><li><p class=\"p1\"><span class=\"s1\"><b>Integraci\u00f3n perfecta<\/b><\/span> en los procesos de servicio de campo existentes<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a6a1de elementor-widget elementor-widget-video\" data-id=\"3a6a1de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/FnPWyMG2u8g&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e1a12f7 e-con-full e-flex e-con e-child\" data-id=\"e1a12f7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-78a6ecd elementor-widget elementor-widget-heading\" data-id=\"78a6ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Resultados mensurables<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3795995 elementor-widget elementor-widget-text-editor\" data-id=\"3795995\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><p class=\"p1\"><b>Reducci\u00f3n 50%<\/b> en llamadas al servicio t\u00e9cnico<\/p><\/li><li><p class=\"p1\">Soluci\u00f3n de problemas m\u00e1s r\u00e1pida <strong>tiempos de fijaci\u00f3n m\u00e1s cortos<\/strong><\/p><\/li><li><p class=\"p1\">Mayor satisfacci\u00f3n del cliente y tiempo de actividad de los equipos<\/p><\/li><li><p class=\"p1\"><b>An\u00e1lisis exhaustivos para formaci\u00f3n, I+D y mejora de productos<\/b><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-647d4eb e-con-full e-flex e-con e-child\" data-id=\"647d4eb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2053f3 elementor-widget elementor-widget-heading\" data-id=\"f2053f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Aval de expertos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-388bd0c e-con-full e-flex e-con e-child\" data-id=\"388bd0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-5593d32 e-con-full e-flex e-con e-child\" data-id=\"5593d32\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e5d7a6d elementor-widget elementor-widget-text-editor\" data-id=\"e5d7a6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>\u201cTenemos 2.000 usuarios en InSkill. Aunque seguimos evaluando otras soluciones, no conozco ninguna empresa que ofrezca una cartera tan amplia con funciones f\u00e1ciles de usar.\u201d<\/em><\/p><p><strong>Mike W. Otten<\/strong><\/p><p>Director de Estrategias de Crecimiento Digital, Xylem<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"featured_media":11107,"template":"elementor_theme","meta":{"_acf_changed":false,"content-type":""},"class_list":["post-11106","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Xylem - InSkill<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/inskill.ai\/es\/case-study\/xylem\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Xylem - InSkill\" \/>\n<meta property=\"og:description\" content=\"The Challenge Xylem, a global leader in water technology, manages millions of assets across 150+ countries. 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