{"id":13922,"date":"2026-07-31T11:19:14","date_gmt":"2026-07-31T18:19:14","guid":{"rendered":"https:\/\/inskill.ai\/?page_id=13922"},"modified":"2026-08-03T18:12:58","modified_gmt":"2026-08-04T01:12:58","slug":"integrations","status":"publish","type":"page","link":"https:\/\/inskill.ai\/pt\/platform-overview\/integrations\/","title":{"rendered":"Integra\u00e7\u00f5es"},"content":{"rendered":"
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Integra\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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In the tools your teams already use<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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InSkill copilots answer inside Salesforce, Microsoft Teams, and Dynamics, reach shop-floor equipment and business systems mid-answer, and integrate into any interface through a full public API<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Salesforce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Packaged integration with Salesforce including in the case and field service workflows. All activity in InSkill is fully tracable and escalations arrive structured with the full history.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Microsoft Teams<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Native teams app available to allow your organization to access their InSkill copilot and guided procedures inside the app they are already using.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Microsoft Dynamics<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Packaged integration that brings InSkill inside Dynamics case and field-service workflows. Dynamics remains the system of record, and InSkill supplies the expertise layer on top of it.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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MCP Server<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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InSkill’s MCP Server makes your governed expertise callable by any agent or assistant that speaks the Model Context Protocol. It also lets your copilots consume third-party MCP servers as tools in the act of answering. Your expertise becomes infrastructure other systems can query.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Claude Connector<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Connect Claude directly to your InSkill expertise. Teams working in Claude can get answers or use guided flows. It is also available to facilitate adding content to InSkill (user role permitting).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Microsoft Azure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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InSkill provides Microsoft Azure Consumption Commitment (MACC) eligible solutions. They are available on the Microsoft marketplace.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Brandable InSkill Mobile App<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The InSkill mobile app is fully brandable to use your logos, colors, and customizations. It can be deployed under your name in the app stores.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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API<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Use the InSkill API and embedable views to easily integrate into your own proprietary interface or directly into product HMIs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The Tools Layer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Copilots Act While They Answer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Most AI assistants think their work is done when they deliver text. InSkill copilots make full use of agents and tools during the act of answering. They can reach shop-floor equipment (Node-RED\/MQTT) and business systems (MCP, Zapier\/Make).<\/div><\/div>
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InSkill Agents and Tools are able to be called within chats, within guided procedures and tasks or at any other point during the InSkill flow.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Get<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Structured Queries<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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“Show all open work orders on this device”<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Send<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Action Initiation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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“Create a ticket” or “Order a part”<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Cross Reference<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Serial Level Lookups<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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“What’s the part number of the heat exchanger for this serial number?”<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Constru\u00eddo para a Era Ag\u00eantica<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Expertise as Infrastructure<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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InSkill acts as an Industrial Expertise layer that other systems can query. It offers a full featured MCP Server, Claude Connector today. The public REST API supports direct integration into any system. InSkill Copilots can also consume third-party MCP servers as tools. This makes your InSkill copilots able to call and be called by other agents.\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\tAgents & interfaces<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tClaude<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tAgent frameworks<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tOther copilots<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tDevice HMI<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tYour own UI<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tMCP SERVER<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCLAUDE CONNECTOR<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tAPI REST<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
Camada de Especializa\u00e7\u00e3o InSkill<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
Governed, Asset Aware, Safety Gated<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\tTools it consumes<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tThird-party MCP servers<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tIoT<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tShop-floor equipment: Node-RED \/ MQTT<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\tBusiness systems: Zapier \/ Make<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Automated Content Pipeline<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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InSkill Copilots Learn Continuously<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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InSkill hooks directly into the tools your documentation team already uses. This allows InSkill to auto import new manuals, service bulletins, updated procedures, new versions, and any other official expertise that gets published. This ensures that your copilots are always staying current and can keep up as product updates are released. All content automatically gets organized and includes appropriate safety gates and role based access.<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\tAuto Import<\/span>\n\t\t\t\t\t\t\t\ton publish<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\tOrganized<\/span>\n\t\t\t\t\t\t\t\tby product and asset<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\tAccess enforced<\/span>\n\t\t\t\t\t\t\t\tby role<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/i>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\tUpdated procedure\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\n\t\t\t\t\t\t\t\t\t\t\t\tLive in copilot\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Resources stay current on their own! You do not need to upload new versions manually to ensure everything in the field stays up to date<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Alongside Your Systems of Record<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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InSkill Works With What You Already Use<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CMMS, EAM, FSM, and ERP remain the systems of record. InSkill works beside them, able to read and write back.\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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CMMS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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EAM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FSM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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ERP<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Integrations In the tools your teams already use InSkill copilots answer inside Salesforce, Microsoft Teams, and Dynamics, reach shop-floor equipment and business systems mid-answer, and integrate into any interface through a full public API Salesforce Packaged integration with Salesforce including in the case and field service workflows. All activity in InSkill is fully tracable and […]<\/p>\n","protected":false},"author":22942266,"featured_media":0,"parent":13967,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"content-type":"","_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-13922","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nInSkill Integrations: Salesforce, Teams, Dynamics, MCP & Tools<\/title>\n<meta name=\"description\" content=\"InSkill copilots answer inside Salesforce, Teams, and Dynamics. 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They act mid-answer through with live queries, ticket creation, and serial-level lookups.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/inskill.ai\/pt\/platform-overview\/integrations\/\" \/>\n<meta property=\"og:site_name\" content=\"InSkill\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-04T01:12:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/inskill.ai\/wp-content\/uploads\/2026\/07\/salesforce.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@InSkill_ai\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/inskill.ai\\\/platform-overview\\\/integrations\\\/\",\"url\":\"https:\\\/\\\/inskill.ai\\\/platform-overview\\\/integrations\\\/\",\"name\":\"InSkill Integrations: Salesforce, Teams, Dynamics, MCP & Tools\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/inskill.ai\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/inskill.ai\\\/platform-overview\\\/integrations\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/inskill.ai\\\/platform-overview\\\/integrations\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/inskill.ai\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/salesforce.png\",\"datePublished\":\"2026-07-31T18:19:14+00:00\",\"dateModified\":\"2026-08-04T01:12:58+00:00\",\"description\":\"InSkill copilots answer inside Salesforce, Teams, and Dynamics. 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