InSkill is the platform to create, manage, use, and distribute AI Copilots for complex industrial equipment and processes. Designed for OEMs, service providers, and operators, InSkill copilots support industrial equipment at every stage.
Start with importing your organization’s expertise
Get Expertise into Worker’s Hands
Answer Questions, Troubleshoot, Solve Problems, Follow SOPs
Gain Insights and Improve Operations.
Workers get instant access to deep, up-to-date knowledge about your equipment. All available in their preferred language.
Capture knowledge in the field from product experts.
Copilots know about your site’s specific configurations and about the unique processes your workers perform.
Standardize complex tasks with step-by-step guidance tailored to your equipment and team.
Bring your data to life. InSkill can integrate with key business systems and processes to make informed decisions.
Diagnose issues quickly with AI copilots that ask the right questions, spot patterns, and guide teams through resolution.
Join the Open Copilot Association and Field Service Associates for a dynamic webinar series exploring how AI copilots are transforming industrial operations.
InSkill copilots capture and deliver expert knowledge directly to technicians, helping reduce downtime, improve safety, and ensure consistent performance. With copilots available instantly through the InSkill app, sites can upskill new workers, streamline maintenance, and increase equipment uptime.
InSkill enables OEMs to turn product expertise into a digital copilot that supports customers across installation, maintenance, and troubleshooting. This creates new recurring revenue opportunities while reducing support costs and differentiating products with built-in intelligence.
InSkill copilots help service teams respond faster, follow best practices, and document every step of the job. They improve first-time fix rates, enable remote support, and ensure consistent service across distributed teams.
InSkill lets component makers embed their expertise into the machines their parts power. This ensures proper installation and use, increases customer satisfaction, and reduces costly errors in the field.
“We replaced dozens of PDFs, emails, and tribal knowledge with a single trusted source for every technician in the field.”
Mike W. Otten
Head of Digital Growth Strategies, Xylem
Frost & Sullivan selected InSkill for its pioneering agentic AI copilot platform, designed to help industrial organizations capture, deploy, and share expertise across sites worldwide.
InSkill is partnered with leading organizations from across the industry to form the Open Copilot Association (OCA). Together we are ensuring platform compatibility with the highest level of security.
“It’s the small issues causing the most down time accumulated over the course of the year. This is where the hotspot is and where InSkill can help us…”
Sasha Ilyukhin
VP Services and Industry 4.0 Solutions
“At Xylem we deliver holistic impact to the entire water cycle through continuous systems improvements that drive transformational outcomes. InSkill helps us with this mission by enabling us to make our expertise more available to our clients, employees and partners round the globe. With InSkill, Xylem enables the ecosystem solving problems, install equipment, and perform maintenance without the need for expert escalation or site visits.”
Mike Otten
Director Systems Intelligence
“We believe in empowering our customers and giving them the tools they need to be successful. With InSkill our customers benefit from our expertise to better operate their equipment and to have easier access to our portfolio of services.”
John Durkin
Business Unit Manager – Americas Service
“Few things are more mission critical than a firetruck. We have adopted InSkill for our fire pumps to empower apparatus builders and maintenance facilities to better solve problems and keep trucks in service longer.”
Jonathan Gamble
Principal Electrical Engineer
