InSkill Wins Frost & Sullivan New Product Innovation Award for Industrial AI Copilot Platform
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Solutions

Increase First-Time-Fix Rate

Fix It Right the First Time
Higher first-time-fix rates
Reduced downtime for customers
Increased service team productivity

Overview

Repeat service visits waste valuable resources and frustrate customers. InSkill Copilots provide technicians with detailed guidance and repair instructions. This increases the likelihood of resolving issues on the first visit.

InSkill Customer Results

Pages of Documentation Processed
0 M
Questions Answered
0 K
Average Cost Savings per Device when using InSkill Copilots
$ 0
8-Hour Shifts Saved
0 K
Companies using AI in field services report a 20-30% increase in uptime
AI and IoT can reduce downtime by 50% and maintenance costs by 25%

Real World Applications

Service Providers

Ensure technicians have all necessary information and parts before dispatch.

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Medical Equipment Maintenance

Provide step-by-step repair procedures for field engineers.

Detailed Asset Knowledge

How It Works
Copilots for Complex Products
  • Access asset history
  • Comprehensive knowledge base for various equipment
  • Real-time access to copilot guidance in the field
view asset notes and history in the inskill app

Safety & Security

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  • Access to up-to-date safety protocols and repair procedures
diagram showing worker safety

Integrate with Business Systems

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  • Seamless integration with leading platforms including Salesforce and Microsoft
  • API support for embedding copilots into customer portals and product ecosystems
  • Connect with CRMs, ERPs, and IoT platforms

Integrate with Business Systems

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  • Seamless integration with leading platforms including Salesforce and Microsoft. InSkill copilots can be surfaced directly into business workflows including sales and support.
  • API support for embedding copilots into customer portals and product ecosystems
  • Connect with CRMs, ERPs, and IoT platforms
  • APIs available to embed copilot functionality within customer-facing portals.
  • Integrate with ticketing systems and field service platforms to provide contextual support
  • API support for embedding copilots into customer portals and product ecosystems
  • IoT integrations allow copilots to suggest real-time solutions based on machine telemetry
  • Integrate with parts inventory and ordering systems
  • Integrate with compliance and reporting tools
  • Integrate with safety monitoring and alert systems
  • Integrate with document management systems