InSkill is a no-code platform for building AI copilots specialized for industrial machines and workflows.
Best Practices
Add SOPs to your copilot to provide workers with step-by-step instructions fully integrated into all copilot activities.
Manuals
Add docs like installation, operation, maintenance, service, parts. Your copilot will automatically understand maintenance procedures, operating guidance, alarm codes, and more.
Service History
Your service tickets hold years of problem-solving knowledge. InSkill copilots turn that data into standardized, reusable solutions ready to help others troubleshoot faster.
IoT
Connect your IoT system to your InSkill copilot to enable real time decision making and adaptations based on understanding the device state.
Site Procedures
Add private extensions to your copilots that understand your business, private trade secrets, and site specific processes.
Training
Integrate training materials and use role-based expertise access to upskill new workers and help them perform like an expert.
Worker Expertise
Workers can add expertise by simply telling the copilot how an issue was solved or providing feedback as they go. With minimal curation, this can capture niche expertise from experts with decades of field experience and make copilots even smarter.
Videos
Copilots learn from your videos automatically extracting spoken words and captions. They can deliver direct links to relevant moments to assist workers.
InSkill makes it easy to launch AI copilots with no coding required. Using the resources you already have, your team can quickly create powerful copilots that deliver value from day one. InSkill also digitizes complex procedures and workflows, allowing you to tailor each copilot to the unique needs of your products and the workers who use them.
InSkill copilots begin with what you already know. Capture the expertise that surrounds your equipment and transform it into a copilot that’s always ready to use.
Let seasoned technicians and engineers share their knowledge with newer workers. InSkill captures these insights and converts them into structured, reusable solutions.
Import manuals, service bulletins, training guides, and how-to videos. InSkill automatically extracts and organizes information, making it instantly searchable and actionable through the copilot.
Document the methods that work best in the field with step-by-step procedures, troubleshooting, safety, or compliance workflows. Guided tasks are then accessible to every worker through the copilot.
Copilots can be deployed quickly and securely across your organization or to your customers.
Enhance copilot capabilities by importing your field assets. This allows copilots to be expanded to understand unique asset configurations, customizations, versions, components, or integrations. They can also gain access to individual asset histories to understand service, maintenance, and usage.
InSkill easily connects with many business systems and IoT platforms. This allows copilots to adapt their understanding and answers with real-time data and to execute custom actions or workflows.
Distribute your copilots through secure access controls to internal teams, field techs, or external customers. Granular role-based controls make it easy to restrict access to knowledge or functions so that users can only access information they have permission or qualifications to use.
InSkill copilots are built for the worker. They are available 24/7 to guide, troubleshoot, and support real-world tasks across any industrial role.
Workers can speak or type questions in natural language. The copilot responds with accurate, context-rich answers drawn from your organization’s knowledge.
When issues arise, the copilot helps diagnose symptoms, address specific stop codes or alarms, suggest next steps, and link to related solutions. It helps to reduce downtime and service delays.
Copilots deliver step-by-step instructions for maintenance, installation, and tasks. It enforces adherence to safety procedures and ensures tasks are completed correctly every time.
InSkill copilots improve with every interaction, gathering feedback and insights that help close knowledge gaps and refine future answers.
Track what’s being asked, what’s helping, and where workers struggle. These insights guide continuous improvement of both the copilot and your operations.
Workers can rate answers and suggest improvements directly within the copilot, helping refine its accuracy and relevance over time.
New fixes or procedures can be shared directly with the copilot. Upon review, this input becomes part of the growing knowledge base.
InSkill copilots understand and identify areas where they need more knowledge.
The InSkill portal makes it easy to address these gaps with new content so your copilot stays ahead of real-world demands.
InSkill gives OEMs and service providers a new way to generate revenue by turning technical knowledge into scalable, subscription-based AI copilots.
Package your expertise into copilots that solve real problems for your customers and partners. Whether embedded in products or offered through the InSkill Marketplace, copilots create recurring value while reducing support costs and expanding your service offerings.
“We replaced dozens of PDFs, emails, and tribal knowledge with a single trusted source for every technician in the field.”
Mike W. Otten
Head of Digital Growth Strategies, Xylem
