Turn Your Expertise Into a Scalable Advantage
Your equipment is at the heart of industrial operations. In a world of complex machinery and a retiring expert workforce, your customers need more than just great products. They need expert guidance, real-time support, and faster ways to maximize uptime and performance.
Stay Connected to Your Installed Base
InSkill copilots give you insight into how your equipment is being used in the field. Track usage patterns, identify common issues, and collect feedback to improve future designs and support programs—all while strengthening relationships across your customer base.
Deliver Smarter, Always-On Support
AI Copilots for Your Equipment
InSkill copilots are interactive, role-based guides that help customers operate, maintain, and troubleshoot your equipment—step by step, on-site, and even offline. From simple setup tasks to complex fault diagnostics, your customers get expert guidance the moment they need it.
Reduce Support Costs and Time to Resolution
Copilots deflect routine service calls and help customers solve problems faster. That means fewer repeat visits, less time spent on basic troubleshooting, and a more scalable way to support global users.
Preserve and Distribute Your IP
Capture your team’s knowledge and deliver it through copilots including: installation tips, calibration instructions, safety steps. Keep it up to date and accessible without rewriting manuals or retraining staff.
Create New Business Models
Subscription-Based Copilots
Offer your copilots as part of digital service packages or as standalone subscriptions. Generate recurring revenue while providing ongoing value to your customers.
Premium Support Bundles
Use copilots to enhance warranty programs, service contracts, and extended support offerings. Provide customers with 24/7 access to operational expertise, reducing downtime and building loyalty.
Copilot Add-Ons and Customizations
Sell task-specific enhancements, compliance modules, or site-specific configurations directly through InSkill. Give customers flexible options while increasing revenue per unit.
Built for OEM Security & Scale
- Control access by customer, site, or role
- Supports private hosting and enterprise SSO
- SOC 2 Type II compliance
- Encrypted, secure, and access-controlled
Quickly Add Copilots to Any Industrial Product
Enhance your product offerings, understand usage, and better enable workers with InSkill Copilots.
Create New Recurring Revenue
- ROI
- Launch new digital service offerings
- Create recurring, high-margin revenue streams
- Strengthen customer relationships through ongoing value
Reduce Support Costs
- ROI
- Decrease call center volume
- Reduce expensive on-site service visits
- Free up support resources for high-impact cases
Increased Sales
- ROI
- Boost sales team confidence and performance
- Reduce time-to-quote with instant product knowledge
- Increase revenue by closing more deals, faster
Up-to-Date Resources
- Knowledge Assistance
- Eliminate confusion from outdated documents
- Improve compliance and accuracy
- Accelerate decision-making with current information
Capture Expertise before it Retires
- Worker Expertise
- Protect institutional knowledge
- Reduce knowledge gaps after retirements
- Build a lasting foundation of expertise