Integrations

In the tools your teams already use

InSkill copilots answer inside Salesforce, Microsoft Teams, and Dynamics, reach shop-floor equipment and business systems mid-answer, and integrate into any interface through a full public API

Salesforce

Packaged integration with Salesforce including in the case and field service workflows. All activity in InSkill is fully tracable and escalations arrive structured with the full history.

Microsoft Teams

Native teams app available to allow your organization to access their InSkill copilot and guided procedures inside the app they are already using.

Microsoft Dynamics

Packaged integration that brings InSkill inside Dynamics case and field-service workflows. Dynamics remains the system of record, and InSkill supplies the expertise layer on top of it.

MCP Server

InSkill’s MCP Server makes your governed expertise callable by any agent or assistant that speaks the Model Context Protocol. It also lets your copilots consume third-party MCP servers as tools in the act of answering. Your expertise becomes infrastructure other systems can query.

Claude Connector

Connect Claude directly to your InSkill expertise. Teams working in Claude can get answers or use guided flows. It is also available to facilitate adding content to InSkill (user role permitting).

Microsoft Azure

InSkill provides Microsoft Azure Consumption Commitment (MACC) eligible solutions. They are available on the Microsoft marketplace.

Brandable InSkill Mobile App

The InSkill mobile app is fully brandable to use your logos, colors, and customizations. It can be deployed under your name in the app stores.

API

Use the InSkill API and embedable views to easily integrate into your own proprietary interface or directly into product HMIs

The Tools Layer

Copilots Act While They Answer

Most AI assistants think their work is done when they deliver text. InSkill copilots make full use of agents and tools during the act of answering. They can reach shop-floor equipment (Node-RED/MQTT) and business systems (MCP, Zapier/Make).
 
InSkill Agents and Tools are able to be called within chats, within guided procedures and tasks or at any other point during the InSkill flow.

Get

Structured Queries

“Show all open work orders on this device”

Send

Action Initiation

“Create a ticket” or “Order a part”

Cross Reference

Serial Level Lookups

“What’s the part number of the heat exchanger for this serial number?”

Built for the Agentic Era

Expertise as Infrastructure

InSkill acts as an Industrial Expertise layer that other systems can query. It offers a full featured MCP Server, Claude Connector today. The public REST API supports direct integration into any system. InSkill Copilots can also consume third-party MCP servers as tools. This makes your InSkill copilots able to call and be called by other agents. 
Agents & interfaces Claude Agent frameworks Other copilots Device HMI Your own UI
MCP SERVER CLAUDE CONNECTOR REST API
InSkill Expertise Layer
Governed, Asset Aware, Safety Gated
Tools it consumes Third-party MCP servers IoT Shop-floor equipment: Node-RED / MQTT Business systems: Zapier / Make

Automated Content Pipeline

InSkill Copilots Learn Continuously

InSkill hooks directly into the tools your documentation team already uses. This allows InSkill to auto import new manuals, service bulletins, updated procedures, new versions, and any other official expertise that gets published. This ensures that your copilots are always staying current and can keep up as product updates are released. All content automatically gets organized and includes appropriate safety gates and role based access.
Auto Import on publish
Organized by product and asset
Access enforced by role
Service bulletin SB-2107
Manual v4.2 — A300
Translation · ES
Updated procedure
New version 2026.2
Live in copilot
Resources stay current on their own! You do not need to upload new versions manually to ensure everything in the field stays up to date

Alongside Your Systems of Record

InSkill Works With What You Already Use

CMMS, EAM, FSM, and ERP remain the systems of record. InSkill works beside them, able to read and write back. 

CMMS

EAM

FSM

ERP