Platform

One platform turning knowledge into action

InSkill builds custom AI copilots using knowledge your organization already has including manuals, solved tickets, SOPs, and the judgment of your veterans. These AI copilots become a resource your whole ecosystem can use. They work directly in the flow of work, on any machine, and in any language.

How It Works

Your Expertise Goes In.
Trusted Answers Come Out.

There are just four stages between the knowledge you already have and a copilot your whole ecosystem can use.
Manuals
Service bulletins
Solved tickets
SOPs
Schematics
Videos
Parts lists
Asset configuration
Expert knowledge
Expertise Intake
1
Stage 1 · Capture

Upload what you already have

Simply drop in operation & service manuals, parts lists, service bulletins, drawings and schematics, ticket history, training videos, emails, and any field experience from your best people.

Stage 2 · Organize

The right answer finds the right machine.

Every piece of expertise is aligned to the equipment it belongs to. Everything is indexed across product, line, serial number, option, version, and language. This ensures the right knowledge gets surfaced at the right depth for the person asking.

InSkill only shares expertise from approved sources.

2
Product Family
Model A200
Model A300
Model A400
SN 21220
SN 44815
SN 75766
SN 80193
SN 91004
product × line × option × version × serial
Raw content
Validated procedure
1
2
3
Safety gate
3
Stage 3 · Enrich

Raw content becomes usable knowledge.

The InSkill AI engine builds clear, step-by-step guides from raw OEM content. Step-by-step procedures are created with safety gates, everything is auto-translated. All content gets validated in staging before a technician ever sees it.

Stage 4 · Deploy

Available everywhere your people work.

Technicians can use the InSkill app, Microsoft Teams, Salesforce, or your own tools via the public API and MCP.

All expertise is multi-language, offline-capable, safety gated, and ready to be used by the people who need it.

4
InSkill App
Web portal
Microsoft Teams
Salesforce
Microsoft Dynamics
Your website
AI agent workflows
Your machine
+ more · APIs & integrations
Use Cases

One Expertise Platform for Every Stage of the Machine's Life

The same captured expertise serves the engineer who designs in, the technician who fixes it, and the operator who runs it. 

OEM builds it, sells it, stands behind it
Build
Engineering
Design intent captured as it happens.
Sell
Sales
Configuration answers without an engineer.
Service
Technicians
The fix that worked on this asset
Commission
Field service
Setpoints verified against the build.
Support
Help desk
Tier-1 closes what used to escalate.
InSkill Expertise
Operate
Operators
Fault codes answered at the machine.
Maintain
Maintenance
PM steps and part numbers on hand.
Customize
Operators
Augment OEM Expertise with site specific content
Train
New hires
Veteran judgment, available on shift.
Improve
Reliability
Repeat failures fed back to the OEM.
Industrial site runs it, fixes it, keeps it making product

SPARK Deployment Program

From kickoff to field deployment: 1 Week

Each phase pairs a small customer action with a large automated engine. All progress is gated by a co-signed check point.

S

P

A

R

K

SCOPE

One intake & the InSkill engine reads and classifies

PRODUCE

InSkill AI agents draft expertise from your sources

AUTOMATE

Pipelines keep content current

ROLL OUT

Email & QR onboarding to the field

KEEP IMPROVING

Questions and ratings feed the loop

S

SCOPE

One intake & the InSkill engine reads and classifies

P

PRODUCE

InSkill AI agents draft expertise from your sources

A

AUTOMATE

Pipelines keep content current

R

ROLL OUT

Email & QR onboarding to the field

K

KEEP IMPROVING

Questions and ratings feed the loop

InSkill Is Built For Industry

Built for places where a wrong answer costs real money

Grounded in your approved sources

Every answer traces to content you control. InSkill never uses the open internet or another company’s data.

Asset Aware to the serial number

Copilots know the configuration, options, and service history of the specific machine in front of the technician.

Validated & Traceable

Procedures carry safety gates. Every interaction is logged and auditable.

The Technology Behind InSkill

Go Deeper

Architecture

Dive in on multi-agent reasoning, contextual framing, and the InSkill technical details.

Integrations

Salesforce, Teams, Dynamics, and all the tools to hook into existing business flows

Security & Trust

SOC 2 Type II, certifications, compliance, complete data and expertise privacy

Developers

Procedures carry safety gates. Every interaction is logged and auditable.

Common Questions

How long does deployment take?

1 week from kickoff to technicians getting answers in the field. InSkill will assist you through the SPARK program. It is included in every pricing tier.

What content is needed to start?

What you already have. You may begin with manuals, training materials, videors, solved tickets, SOPs, email, and more. There is no need to restructure or organize it first.

How does InSkill prevent hallucinations?

Your answers are grounded in approved sources with full taceability. All procedures are validated and carry safety gates. Every interaction is logged and auditable.

Does it work offline and in other languages?

YES! The InSkill app has a full offline mode and the platform is multi-language with the ability to auto-translate expertise and manage region specific knowledge.