The Industrial Expertise Platform

Turn Expert Knowledge into AI Copilots

Create a free account, upload the manuals and tickets you already have, and InSkill generates an agentic AI copilot just for your machine. It is ready to answer questions, diagnose problems, and guide users in the field.

No Credit Card Required!

Lab Water System Copilot
Serial LW-4482 · Line 2
Ask about your equipment…

Agentic AI Platform of Choice

Trusted where machines are complex
and the stakes are high

Thousands of technicians, service teams, and operators are using InSkill daily across every role and job function.

InSkill In Numbers

5K Industrial Sites

26K Deployed Copilots

18K Active Technicians

2M User Actions

One Network: Both Sides of the Machine

Which Side Are You On?

Equipment OEM

I Make Equipment

Capture your product expertise once. Distribute it to every technician, support desk, distributor, and customer who touches your equipment.

TP
Troubleshoot Problems Call Center
FP
Find Parts Aftermarket
RP
Replace Parts Field Service
PM
Perform Maintenance Managed Services
GM
Get Machine Configuration Service Management
PI
Perform Inspections Field Service
AP
Answer Product Questions Sales & Marketing
Ask about your equipment…

Industrial Site

I Run Equipment

Capture what your veterans know before it retires. Put every OEM’s expertise and your own site knowledge in every technician’s hand.

HT
How to Operate Operators
TP
Troubleshoot Problems Maintenance
ME
Maintain Equipment Maintenance
AR
Access Right Documentation Central Engineering
PE
Prepare Equipment for Shift Safety
CE
Clean Equipment After Shift Operators

OEMs publish expertise to the factories that run their equipment. Many InSkill customers monetize this or include it in their service contract.

Factories augment OEM expertise with their own private site knowledge. They can also bring on their other OEMs and access expertise from multiple providers in the same place.

Every organization gets a private expertise repository, their propritary data is never pooled or made public. 

Picture of Dale Calder

Dale Calder

Founder & CEO, InSkill

Built for the Agentic Era

Turn Knowledge Into Action

With InSkill’s MCP server, your copilots become tools that Claude or any agent platform can call. InSkill copilots will call your systems mid-answer: checking work orders, creating tickets, finding the right part for a serial number. From knowledge to action.

Equipment Manuals
R. Alvarez - 28 Years Experience
14,208 Service Tickets
Training Videos
Serial Number 59B701 - Asset History
SOPs & Safety Gates
Service Bulletins
Equipment Options & Customizations
IoT Real Time Data
InSkill Agentic AI Engine
Validated · Asset Aware · Safety Gated · Traceable
Technician - InSkill App, Offline
Help Desk - Salesforce & Dynamics
Claude Connector
Integrated into Machine Display
Operator - QR at the machine
New hire - Microsoft Teams
API & MCP

How can I start?

Manuals
Service bulletins
Solved tickets
SOPs
Schematics
Videos
Parts lists
Asset configuration
Expert knowledge
Expertise Intake
1
Stage 1 · Capture

Upload what you already have

Simply drop in operation & service manuals, parts lists, service bulletins, drawings and schematics, ticket history, training videos, emails, and any field experience from your best people.

Stage 2 · Organize

The right answer finds the right machine.

Every piece of expertise is aligned to the equipment it belongs to. Everything is indexed across product, line, serial number, option, version, and language. This ensures the right knowledge gets surfaced at the right depth for the person asking.

InSkill only shares expertise from approved sources.

2
Product Family
Model A200
Model A300
Model A400
SN 21220
SN 44815
SN 75766
SN 80193
SN 91004
product × line × option × version × serial
Raw content
Validated procedure
1
2
3
Safety gate
3
Stage 3 · Enrich

Raw content becomes usable knowledge.

The InSkill AI engine builds clear, step-by-step guides from raw OEM content. Step-by-step procedures are created with safety gates, everything is auto-translated. All content gets validated in staging before a technician ever sees it.

Stage 4 · Deploy

Available everywhere your people work.

Technicians can use the InSkill app, Microsoft Teams, Salesforce, or your own tools via the public API and MCP.

All expertise is multi-language, offline-capable, safety gated, and ready to be used by the people who need it.

4
InSkill App
Web portal
Microsoft Teams
Salesforce
Microsoft Dynamics
Your website
AI agent workflows
Your machine
+ more · APIs & integrations

A maintenance leader told me something I think about a lot: "I know exactly who my single points of failure are... They eat lunch together." Every plant has that table. We built InSkill so what they know doesn't leave when they do.

Picture of Dale Calder

Dale Calder

Founder & CEO, InSkill

Your Expertise is a Product Sell it

Tetra Pak publishes its expertise as copilots its customers subscribe to. It is a new high-margin revenue line on knowledge it already owned. No competitor offers this.

Why InSkill

Why Not A General AI Model?

Private & Proprietary Information

Data Is Never Pooled

Your data is yours. It is never used to train new models, and never pooled with other customers. You have full control over distribution.

Completely Asset Aware

Including Customizations

InSkill Knows exactly which serial number you are on, and more importantly, how that serial number is unique.

Validated & Safety Gated

Safeguard Users & Equipment

Traceable answers from approved sources only. Always ensure expertise is appropriate for the worker and the equipment

InSkill is proud to be recognized by leaders across the industrial landscape. 

Latest from InSkill

Press Release: 

INDUSTRIAL TREND REPORT

Your Best Technician Just Retired

Industry is facing a retirement crisis. When senior technicians retire, decades of institutional knowledge leaves with them

Frost & Sullivan Report

INDUSTRY AWARD

New Product Innovation Award

InSkill has won Frost & Sullivan’s new product innovation award for best industrial AI Copilot Platform

TECH DEEP DIVE

Agentic AI and Context Engineering

Discover some of the magic behind InSkill’s Agentic AI engine and learn how it understands complex industrial equipment